---
title: Error 522 · Cloudflare Support docs
description: Error 522 occurs when Cloudflare times out contacting the origin web server.
lastUpdated: 2025-04-29T14:48:33.000Z
source_url:
  html: https://a74404c8.preview.developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-522/index.md
  md: https://a74404c8.preview.developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-522/
---

## Error 522: connection timed out

Error `522` occurs when Cloudflare times out contacting the origin web server.

### Common causes

Two different timeouts cause HTTP error `522` depending on when they occur between Cloudflare and the origin web server:

* Before a connection is established, the origin web server does not return a SYN+ACK to Cloudflare within 19 seconds of Cloudflare sending a SYN.
* After a connection is established, the origin web server does not acknowledge (ACK) Cloudflare's resource request within 90 seconds.

### Resolution

* Contact your hosting provider and share the necessary [error details](https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/#required-error-details-for-hosting-provider) to assist in troubleshooting these common causes:

  * [Cloudflare IP addresses](https://www.cloudflare.com/ips/) are rate limited or blocked in .htaccess, iptables, or firewalls. Confirm your hosting provider allows Cloudflare IP addresses (most common cause).
  * An overloaded or offline origin web server drops incoming requests.
  * [Keepalives](http://tldp.org/HOWTO/TCP-Keepalive-HOWTO/overview.html) are disabled at the origin web server.
  * The origin IP address in your Cloudflare **DNS** app does not match the IP address currently provisioned to your origin web server by your hosting provider.
  * Packets were dropped at your origin web server.

* If you are using [Cloudflare Pages](https://developers.cloudflare.com/pages/), verify that you have a custom domain set up and that your CNAME record is pointed to your [custom Pages domain](https://developers.cloudflare.com/pages/configuration/custom-domains/#add-a-custom-domain).

* If you are using [Workers with a Custom Domain](https://developers.cloudflare.com/workers/configuration/routing/custom-domains/), performing a `fetch` to its own hostname will cause a `522` error. Consider using a [Route](https://developers.cloudflare.com/workers/configuration/routing/) or target another hostname instead.

* If none of the above leads to a resolution, request the following information from your hosting provider or site administrator before [contacting Cloudflare support](https://developers.cloudflare.com/support/contacting-cloudflare-support/):

  * An [MTR or traceroute](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/gathering-information-for-troubleshooting-sites/#perform-a-traceroute) from your origin web server to a [Cloudflare IP address](http://www.cloudflare.com/ips) that most commonly connected to your origin web server before the issue occurred. Identify a connecting Cloudflare IP recorded in the origin web server logs.
  * Details from the hosting provider's investigation, such as pertinent logs or conversations with the hosting provider.
